Shipping rates & delivery policy

Review delivery rates, estimated transit times and free in-store pickup options before placing your order. Available services and the final charge are confirmed at checkout.

Last updated: July 2026

One shipment. One flat shipping fee. When all items in an order can ship together, only one flat shipping fee applies. If different arrival dates require separate shipments, each shipment is charged at the flat rate for its destination. Any shipment that meets the applicable free-shipping threshold ships free.
VibeMax delivery standard Simple, predictable and fully tracked

Local delivery

Indonesia, Malaysia & Singapore

🇲🇾 Malaysia Standard delivery Free in-store pickup
West Malaysia 3–5 business days RM8 Free over RM199
East Malaysia 5–7 business days RM12 Free over RM199
View regional coverage

East Malaysia: Sabah, Sarawak and Labuan.
West Malaysia: Johor, Kedah, Kelantan, Kuala Lumpur, Malacca, Negeri Sembilan, Pahang, Penang, Perak, Perlis, Putrajaya, Selangor and Terengganu.

🇸🇬 Singapore Express delivery Free in-store pickup
Nationwide 2–3 business days SGD 8.90 Free over SGD 129
🇮🇩 Indonesia Standard delivery Free in-store pickup
Java 3–5 business days IDR 20,000 Free over IDR 499,000
Outside Java 5–8 business days IDR 40,000 Free over IDR 499,000
View regional coverage

Java: Banten, Jakarta, West Java, Central Java, East Java and Yogyakarta.
Outside Java: all other Indonesian provinces.

International delivery

International rates by region

01

Asia

East Asia Hong Kong, Macao & Taiwan
ServiceStandard
Estimated transit3–5 business days
Flat rateUSD 6
East Asia Japan & South Korea
ServiceStandard
Estimated transit3–5 business days
Flat rateUSD 15
Southeast Asia Thailand & Vietnam
ServiceStandard
Estimated transit4–6 business days
Flat rateUSD 15
Southeast Asia Cambodia, Laos & Philippines
ServiceStandard
Estimated transit7–10 business days
Flat rateUSD 25
Other Asia & Middle East Central, South & West Asia
View included destinations

Israel, United Arab Emirates, Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cyprus, Georgia, India, Iraq, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Palestinian Territories, Qatar, Saudi Arabia, Sri Lanka, Tajikistan, Timor-Leste, Türkiye, Turkmenistan, Uzbekistan and Yemen.

ServiceStandard
Estimated transit7–10 business days
Flat rateUSD 30
02

Oceania

Oceania Australia, New Zealand & Pacific destinations
View included destinations

Australia, New Zealand, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, U.S. Outlying Islands, Vanuatu and Wallis & Futuna.

ServiceStandard
Estimated transit6–10 business days
Flat rateUSD 25
03

Europe

Europe European destinations
View included destinations

Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Åland Islands, Albania, Andorra, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Estonia, Faroe Islands, Gibraltar, Greece, Guernsey, Hungary, Iceland, Isle of Man, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, North Macedonia, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Svalbard & Jan Mayen, Ukraine and Vatican City.

ServiceStandard
Estimated transit7–10 business days
Flat rateUSD 30
04

North America

North America North America, Mexico & Caribbean
View included destinations

Canada, United States, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Caribbean Netherlands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago and Turks & Caicos Islands.

ServiceStandard
Estimated transit5–8 business days
Flat rateUSD 30
05

South America

South America South American destinations
View included destinations

Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, South Georgia & South Sandwich Islands, Suriname, Uruguay and Venezuela.

ServiceStandard
Estimated transit10–14 business days
Flat rateUSD 35
06

Africa

Africa African destinations
View included destinations

Algeria, Angola, Benin, Botswana, British Indian Ocean Territory, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Southern Territories, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia and Zimbabwe.

ServiceStandard
Estimated transit10–14 business days
Flat rateUSD 40

Before you order

Good to know

01 Transit starts after dispatch

Processing time, pre-order production time, weekends and public holidays are not included.

02 Pre-order shipping is paid before dispatch

Shipping is paid when the product arrives at a VibeMax warehouse, together with any remaining balance, and must be completed before the item is dispatched to you.

03 Customs can add time

Import duties, taxes, inspections and remote-area delays may apply depending on the destination.

04 Checkout is final

The available service and final charge depend on the delivery address, order contents and active market.

Important notice

Rates and free-shipping thresholds apply per shipment. Orders containing products with different arrival dates may require separate shipments and a separate flat shipping fee for each shipment. The applicable service, shipment plan and final charge are confirmed before payment.

Contact VibeMax Support